Privacy
Policy
Chartracer, Inc.
("we", "us" or "our") owns and operates a
number of different sites on the Web (each, a "Chartracer Site"),
including www.Chartracer.com ("Chartracer"), and is strongly
committed to protecting the privacy of our users. This policy applies to our data collection and
use practices for Chartracer Software and web sites but does not apply to the
data collection and use practices of other companies or organizations whose
products, services or Web sites you may use or gain access to through
Chartracer. For information on the data
collection and use practices of those third parties, please refer to their
respective policies and procedures.
Types
of Information We Collect and Use
Anonymous User Information:
In general, we
collect and use anonymous information and data regarding your access and use of
Chartracer. When you visit Chartracer our servers record the information your
browser automatically sends whenever visiting or using a Web site, including
your web request, the Internet Protocol address and browser configuration of
your computer, the date and time of your request, the Uniform Resource Locator
(URL) of the referring and exiting Web sites. . We do not require you to provide us with any
information that identifies you personally to visit Chartracer or use our
search services. We generally collect
this anonymous information in server log files and use this information for a
variety of purposes, including the administration and operation of our Web
sites, identifying and preventing fraud and misuse of our Web sites, and
designing and developing new products and services.
Personal User Information:
In addition to the anonymous user information above, we
may occasionally request from you or you may otherwise voluntarily provide us
information that personally identifies you. We may receive personal information
about you from registration forms on Chartracer including software trial
downloads and nautical chart images. Depending
on the service used, the personal information we collect may include contact
information such as first and last name, mailing address, email address and
telephone number. These data are regularly
checked, moved to off-line secure files and not shared or redistributed. Except
as specifically described in this Privacy Policy and our general corporate
privacy policy, we will only use your personal information for the purpose it
was collected.
We may collect or request such personal information in
the following ways:
Correspondence:
If you contact us, we will keep an off-line record of the
contact information you provide us in order to communicate with you regarding
your correspondence.
Location Tracking User Groups:
If you register for a user group or location tracking
program on Chartracer, we request individual user information. If you choose to
participate in a user group, your individual user information will be used to
qualify you and to contact you for various projects at Chartracer's
discretion. You may opt out of a user group at any time by email or written
request with no termination fee.
Tell-A-Friend:
If you refer friends or family about any of our services,
we may ask you for individual user information and the name and email address
of your friend or family member. We will only use the information you provide
us to send the person an e-mail inviting them to visit the site or use the
service.
Cookies:
When you visit Chartracer or use our search services, one
or more cookies, web beacons or action tags may be sent to your computer or
otherwise used in connection with your visit or use. A cookie is a small data
file that is sent to your computer when you visit a Web site or use a service.
When stored on your computer, a cookie uniquely identifies your browser and
records your preferences and other data about your visit or use. Cookies are
also sometimes used to complete transactions requested by users. Web beacons,
also known as web bugs, are small, graphic images that transparently reside on
a Web site or other web-based service and are designed to allow the Web site or
service owner to monitor who is visiting the Web site or using the service.
Action tags assist in delivering cookies and embed a random identifying number
on a user's browser. We use information collected from these devices to track
which pages our users view, which browsers they use and other information about
user activity when visiting Chartracer or using our services. We also use the
information collected and stored by cookies to help us provide you with
personalized features and preferences when using our search services in a
manner that is linked to personal user information you elect to share with us.
We use action tags to compile statistics and other data about our users on an
aggregate basis.
We use both session cookies and persistent cookies. For a
session cookie, once you close your browser the cookie simply terminates. A
persistent cookie stays stored on your hard drive for an extended period of
time. You can change the settings on your browser to refuse or notify you prior
to accepting cookies and to remove them from your computer. However, some
features and services may not function properly without cookies.
How
We Use Your Personal Information and Other Data
In general, we only use your personal information for the
purpose it was collected, including internally to serve you the Web sites and
services you request, to enhance and extend our relationship with you, and to
improve our Web sites and services. We also use personal information for
fulfillment and billing purposes, to respond to customer support inquiries,
inform you of new Web sites or services and comply with applicable laws. We may
access, use, disclose and share any non-personally identifiable information and
data we collect for any business purpose and with any third party.
Sharing Information With Third Parties:
We do not sell, rent or otherwise trade your personal
information with third parties. However, we may disclose and share your
personal information with third parties under the following limited
circumstances:
Consent -
Only when we have received your confirmed written consent
or permission for transaction processing, as necessary to complete a requested
transaction such as verification of your credit card information, will such
information be collected by us.
Third Party Service Providers -
We engage third parties to provide us with products and
services, such as web hosting support, consulting, statistical analysis and
marketing research that may require access to or use of your personal
information. In such event, the third party will be obligated to maintain the
privacy of any personal information disclosed or shared as part of its
provision to us of the product to service and to only use such information for
the limited purpose of providing the product or service.
Protection of Chartracer; Compliance with Law. We will
disclose personal information or remove, destroy or alter personal information
in our possession or control when we believe it is necessary to comply with
legal process, respond to claims, or to protect the rights, property or safety
of our company, its employees, customers or the public.
We may use, disclose and share any anonymous,
non-personally identifiable information and data we collect with any third
party in our sole discretion.
Third Party Information Collection and Use Links -
Chartracer provides access to products, services and
content of third parties (collectively, "Third Party Properties"),
such as third party search results, yellow and white page directory listings,
Web sites, links and advertisements. Please be aware that we do not control and
are not responsible for the information collection and use practices and
policies of these third parties, and that by accessing or using Third Party
Properties they may collect information regarding your use and access. In
general, clicking on third party links on Chartracer, whether part of a search
result, advertisement or other content, will allow the third party provider of
the result, link or content to collect anonymous, non-personally identifiable
information about your browser and activity. We encourage you to be aware when
you click on a link or visit a Third Party Property or otherwise leave
Chartracer to review any such third party's data and information collection and
use practices and policies with regard to their Web site, products or services.
Information Storage and Security:
Billing information, shipping and billing address, checking
and credit card information are never kept in any on-line database. When we request personal banking information
from you, we will inform you of the type of information we need and the purpose
of our use. We have implemented and use
a variety of industry accepted physical, electronic and managerial policies and
procedures to safeguard and secure the information we collect to help prevent
unauthorized access, disclosure, alteration or destruction and to maintain its
accuracy and correct use. We generally store the anonymous, non-personally identifiable
information and data we collect on our own servers in a secure environment. We restrict access to your personal
information to employees and agents who need to know that information in order
to provide you with access and use of Chartracer and other Chartracer Sites and
our services, operate and maintain the Chartracer Sites and as otherwise set
forth and in accordance with this Privacy Policy. While we have taken efforts
to safeguard and secure your personal information, we cannot guarantee that
your information may not be disclosed, altered or destroyed by accidental
circumstances or by the unauthorized acts of others.
Choice:
Typically you will have the choice of whether or not to
provide us with personal information. However, you may not be able to access or
use some features of Chartracer and some of our other services if you chose not
to provide us with the information required for those services. Unless the
cost, burden or expense of such access is unwarranted, or the rights of a third
party would be violated, we will provide you with the ability to access,
correct, update and/or delete the personal information we collect and store
from you by written request using the contact information provided below.
Special Notification with respect to Children's Privacy
(Users under the Age of 13):
In response to concerns about protecting children's
privacy online, Congress enacted the Children's Online Privacy Protection Act
of 1998 ("COPPA"), which sets forth rules and procedures governing
the ways in which Web sites may collect, use and disclose any personal
information for children under the age of 13. In accordance with Chartracer
policy and COPPA regulations, we DO NOT:
Request or knowingly collect personally identifiable
information online or offline contact information from users under 13 years of
age, or
Knowingly use or share personal information from users
under 13 years of age with third parties; It is possible that by fraud or
deception we may receive information given to us or pertaining to children
under 13. If we are notified of this, as soon as we verify the information, we
will immediately delete the information from our files.
Questions regarding children's privacy should be directed
to us at the contact information provided below.
Safe Harbor:
We abide by the European Union ("EU") Safe
Harbor framework as set forth by the Department of Commerce regarding
collection, use, and retention of data from the EU. Our privacy practices with
respect to personal data collected from individuals residing in the EU are
self-certified to the Safe Harbor Program developed by the US Department of
Commerce and the European Commission. For more information about the Safe
Harbor Program, please go to http://www.export.gov/safeharbor/. Terms that are
capitalized below have the same meanings given to them as part of the Safe
Harbor Program.
Compliance with Applicable Law. We may disclose Personal
Data to governmental authorities when required or reasonably requested to do so
by such governmental authorities. This Privacy Policy does not apply to the
extent that it is in conflict with any law that may be applicable to the
Personal Data of a Data Subject.
Safe Harbor Verification. Chartracer verifies that this
Privacy Policy is accurate, comprehensive, and completely implemented,
including implementation of appropriate employee training and other internal
procedures. Chartracer further verifies that its privacy policy conforms to the
"Safe Harbor Principles" issued by the U.S. Department of Commerce on
July 21, 2000, which concerns compliance with European Union privacy protection
requirements by U.S. organizations.
Enforcement:
If you have any questions or concerns regarding our
Privacy Policy, please direct them to us at the contact information provided
below. We have instituted internal policies and procedures for handling such
submissions and will respond to you in a timely manner.
Changes to Our Privacy Policy
We will change, amend and update this Privacy Policy and
the privacy policies of the various Chartracer Sites from time to time to
reflect changes in our privacy practices, technology, products and services,
general business operations and industry. In the event of any such change, we
will post a revised policy on this Web site or the Web site of the respective
product or service and revise the "Last Updated" date of such policy.
We reserve the right to change, amend and update this Privacy Policy, including
all of our associated privacy policies, at any time in our sole and absolute
discretion, and such changes will be effective upon posting of the revised
policy. In the event of a material change in our information collection and use
practices, we will provide more prominent notice of such change along with the
revision to the effective date of the policy. You should check this Privacy
Policy and the policies of the Chartracer Sites you may access or use on a
regular basis to ensure you have reviewed and are familiar with the most
current policy.
Contacting
Us
For any questions or concerns you may have regarding this
Privacy Policy and our information and data collection and use practices,
please email or write to:
Chartracer, Inc.
214 Atlantic Street
Milton, DE 19968
USA
legal@chartracer.com